1. Protection of Personal Information, Including Mobile Numbers

We collect and use personal information, including mobile numbers, solely for the purposes of providing our services. This information is protected through strict security measures and will not be shared with third parties without explicit consent. Our commitment to protecting your data includes the following:

Mobile numbers and other personal information will only be used to provide the services requested by our clients.

Data will be securely stored and protected from unauthorized access.

We will not disclose personal information unless required by law or with your explicit consent.

2. No Sharing with Third Parties for Marketing/Promotional Purposes

We respect the privacy of our clients and their customers. As such:

We will not share, sell, or trade your mobile number or any other personal information with third parties for marketing or promotional purposes without your explicit consent.

Any data shared with third parties will be for the sole purpose of fulfilling the services we provide and will be limited to what is necessary for those services.

3. Direct Consent Requirements

To ensure transparency and compliance with TCR guidelines:

Consent for the collection and use of personal information must be obtained directly from the individual.

Consent cannot be bought, sold, or traded; it must be provided directly by the recipient.

We ensure that all data collection is conducted with clear and informed consent.

4. Prohibition on Using Third-Party Lists

We uphold strict standards regarding the collection of personal information:

We do not purchase, obtain, or use third-party lists to collect personal information, including mobile numbers.

All personal information must be provided directly by the individual and with their explicit consent.

5. No Sharing, Selling, or Trading of Collected Data

Our commitment to privacy extends to all collected data:

We will not share, sell, buy, or trade any collected data, including mobile numbers, with third parties under any circumstances.

Any data shared with necessary service providers will be anonymized wherever possible to protect individual privacy.

6. Disclosures and Transfers of Personal Information

We do not share or disclose personal information to third parties, except under the following conditions:

With your explicit permission;

When necessary for the purpose for which the personal information was obtained;

(Where applicable) to our credit card service provider to fulfill the purchase and provision of services requested by you;

As permitted or required by relevant law;

When the information is publicly available under applicable law;

For our own marketing purposes, or with your authorization, for third-party marketing;

When necessary for the establishment or maintenance of legal claims or compliance with legal obligations;

In connection with users engaged in illegal activities or in violation of our Terms of Service;

With outside businesses performing services for us, such as maintaining our site and services, providing marketing assistance, and data analysis.

Update for SMS Communication

1. Data Collection and Usage

We collect personal information, including phone numbers, to provide SMS communication services for marketing, customer support, and updates regarding our products and services. By providing your phone number, you consent to receive text messages from us.

2. Consent to Receive SMS Messages

By submitting your phone number, you expressly consent to receive SMS text messages from us, including messages regarding your account, notifications, promotions, and other marketing communications. You can opt out of receiving these messages at any time by following the unsubscribe instructions provided in each message or by contacting us directly. By using our site or online services you also agree that communications that are required or necessary notifications, invoices, collection efforts, disclosures, or agreements that are sent electronically meet any legal requirements for “written” communications or notifications.

3. Sharing of Information

We will never sell your personal information. We may share your personal information, including your phone number, with third-party service providers to facilitate SMS communications on our behalf. These providers are contractually obligated to protect your data and use it solely for the purpose of delivering SMS services.

4. Security of Your Information

We take reasonable measures to protect your personal information, including your phone number, from unauthorized access, use, or disclosure. Despite our efforts, no security measures are completely secure, and we cannot guarantee the absolute security of your information.

5. User Rights

You have the right to access, correct, or delete your personal information. If you wish to review, update, or delete your data, please contact us at office@blueribbonservices.com or 512-308-3515.

6. Message Frequency and Costs

The frequency of messages will vary based on your interactions with us. Standard messaging rates may apply, depending on your carrier and plan. You are responsible for any messaging or data charges incurred as a result of receiving SMS messages from us.

7. How to Opt Out

If you wish to stop receiving SMS messages from us, you may opt out at any time by replying “STOP” to any of our messages. You may also contact us at office@blueribbonservices.com or 512-308-3515 to request removal from our SMS list.

8. Contact Information

If you have any questions or concerns about this Privacy Policy or our SMS communications, please contact us at:

Blue Ribbon Cooling & Heating

540 Sandau Rd, Ste 203 San Antonio, TX 78216

office@blueribbonservices.com

512-308-3515